Frequently Asked Questions

Everything you need to know about clean beauty and your order.

What makes bareMinerals products 'clean'?

We are committed to formulas that are full of what's good and free of what's harsh. Our products are 100% cruelty-free and formulated without parabens, phthalates, formaldehyde, chemical sunscreens, triclosan, triclocarban, propylene glycol, mineral oil, coal tar, and microbeads.

How do I find the right foundation shade for my skin tone?

You can use our online Shade Finder tool or visit a boutique for a complimentary shade matching session. We recommend testing shades on your jawline in natural light for the most accurate match.

What is your return policy?

We want you to love your purchase. If you are not completely satisfied, you can return your items within 30 days of purchase for a full refund. Please note that original shipping fees are non-refundable.

Do you offer international shipping?

Currently, we ship to addresses within the United States and select international territories. Please check our shipping page for a full list of available countries and estimated delivery times.

Are your products safe for sensitive skin?

Yes, many of our products are specifically formulated to be non-comedogenic and hypoallergenic. Our Original Loose Mineral Foundation, for example, contains only five mineral ingredients and is ideal for sensitive skin.

How can I track my order status?

Once your order ships, you will receive a confirmation email containing a tracking number. You can also log into your account on our website to view your order history and real-time shipping updates.